We endeavor to serve the worldwide yoga community as much as we can, which is why we have Spanish, German and English speaking staff in our customer services team. The flags on the homepage tell you when these staff are available or unavailable to take your call.
UK flag with phone: An English speaking customer services representative is available to take your call. Please call us on 020 8888 8588. If we’re on another line, leave a message and we’ll get back to you once we’re free.
UK flag with phone crossed out: There are currently no English speakers available. Please call 020 8888 8588 and leave a voicemail, clearly stating your phone number or name and we’ll call you back. Alternatively, you can email us at help@yogamatters.com. Either way, we’ll respond to your message or email as soon as we’re back in the office / from lunch / out of a meeting.
German flag with phone: A German speaking customer services representative is available to take your call. Please call us on +49 30 2018 1747. If we’re on another line, leave a message and we’ll get back to you once we’re free.
German flag with phone crossed out: There are currently no German speakers available. Please call +49 30 2018 1747 and leave a voicemail, clearly stating your phone number or name and we’ll call you back. Alternatively, you can email us at help@yogamatters.de. Either way, we’ll respond to your message or email as soon as we’re available.
Spanish flag with phone: A Spanish speaking customer services representative is available to take your call. Please call us on +49 30 2018 1747. If we’re on another line, leave a message and we’ll get back to you once we’re free.
Spanish flag with phone crossed out: There are currently no Spanish speakers available. Please call +44 20 8888 8588 and leave a voicemail, clearly stating your phone number or name and we’ll call you back. Alternatively, you can email us at help@yogamatters.com. Either way, we’ll respond to your message or email as soon as we’re available.