What our customers think

We didn’t pay anyone to say these things. Promise! But as great customer service is at the core of what we do here at Yogamatters, we appreciate hearing how the little details make such a big difference.

Of course, we also want to hear from you if you’re ever not happy with us.

Thanks a lot about your cooperation and your really fast response to my order.One of the reasons that I prefer you from any other e-shop is that the last 8 years nothing has changed to the quality of services you are offering.Just a visit to your shop years ago convinced me that yogamatters reflects a yogic-spirit and people working there really loved what they are doing-always very helpful Thanks a lot.
Eleftheria

On a more serious note, may I complement you on your customer service. It is really refreshing to deal with a company that still manages to offer that personal touch.
Chris

Hello Paul and the Yogamatters Team I've just read your journey. I've just started teaching again (after a long time away and two children) and received my first order of blocks and straps not too long ago from you. I was really pleased with everything and having read your journey I'd say I'd be really proud if I was the one standing on your mat (as opposed to in your shoes-as they'll be somewhere else!) Blessings and peace, Leigh
Leigh

Your service is outstanding and I am very pleased to be a customer
Thomas

The packet has arrived. Everything looks perfect! Consider me an happy customer, I'll be shopping here soon again.
F. Di Leandro

I choose Yogamatters for all my needs as a teacher as you seem to have everything I need! great website, very easy to navigate and very clear. I live nearby and whenever I have popped in you are always incredibly friendly and helpful. Namaste.
Alicia

I have received my 4 blocks from you, and incredibly quickly. In fact, the whole thing was easy as pie. So thanks.
Charlie

I ordered blocks from you before and they were great - you also have a clear and fair system for wholesale orders - the more you buy, the more you save. Thanks.
Toby

please pass thanks on regarding the usage of your site to promote teacher’s workshops. I did a recent workshop … and i’m sure that it really helped it to sell out by being chosen for selection in this area of your website... It’s really great that your company helps promote us folk like this!
JK London

Namaskaram! We would like to send you our thanks and gratitude for your support at OmFest, our charity event held on March 14th. You helped to raise £180 for the charity Gingerbread. We know that the funds will be put to good use at the centre.... Thanks once again for your support! Love & blessings Jill & Deb
Jill Amison

Thank you, you should set yourselves up as an industry standard in quality customer service!
Bob

Just wanted to say thanks - got the order very quickly, it didn't have masses of packaging and was exactly what I wanted.
Michelle

More importantly though, have a wonderful Christmas time. I wish you all the best for Yogamatters and yourself. Please keep up your good work. I genuinely enjoy shopping with Yogamatters, and every member of the team I have ever spoken to has been tremendously helpful, courteous and efficient.
Lorna Neuber

The 'Drops of Nectar' CD is wonderful. I can't actually do anything at the moment - recovering post op. However, I did a lot of Nadi Shodhana Pranayama (alternate breathing) in hospital which helped a lot... I was amazed that you had everything on the website that I had seen! I have spent the last two days shopping from the internet full time and that site of yours is refreshing and is stocked! Just wanted to say how impressed I am! Order placed on Sunday, arrived today. The mat bag is perfect and I can't wait to use the DVD! Thank you for the Yogi teas - a lovely touch!
Sarah - Beyond hope

I would just like to say thank you for the speedy delivery of the yoga mat I ordered yesterday, via telephone. I received it this morning, I could not believe it, that is what I call a superb service.
Susan Mason

Thanks so much. Parcel arrived this morning! I am very impressed by Yogamatters and will recommend to all my yogic friends!
Corrine Barton

We received your post today. The book and incense are wonderful. Your service is very efficient and we will certainly use yoga matters for all our yoga needs.
Michael Mc Iver

Everything got well to Switzerland and I didn't even have to pay customs! Thank you, I love your stuff and I am very satisfied with your service!
Christina Willi

I don't know if you ever need testimonials about your products but I think your travel yoga mat is brilliant. I bought it in October last year before backpacking around South America for 6 months and am still using it now that I'm home. I've been using it at least 4 times a week and it's still as strong as ever, with no visible wear at all. It was easy to keep clean and turned any floor however suspect looking, into my own little yoga practice space. I have recommended it to quite a few yogis along the way and will definitely do so again. Thanks for helping me keep my practice going. It was something I really didn't want to lose touch of while I was away.
Helen Hooper

Thanks a lot! You do great work. We don't have such great stuff in Germany so you are the best way to get it! :-) And what I really appreciate is, that you have fair shipping...which is not normal from the UK!
Anna Celia Schlotter

I would like to thank you for a great, speedy and reliable service.
Martina Jirankova-Limbrick

I wanted to thank you for your good service: yesterday the package arrived, and there were even some nice tea bags included! Very kind of you!!!
Irwin Oppenheim

You brought a smile on my face today. What a lovely surprise to not only see the beautiful chakra bookmark but to see 2 of them! And some lovely goodies as well. Many thanks indeed and I will come and shop again soon
Annet Bowler

Thanks guys for a great service... I just received my mat, DVD and incense.... the mat is perfect and I can't believe I got it for such a bargain ;o)
Trish Brady

Wow.... What service! Thanks so much, ordered on Sunday, arrived on Tuesday all ready for today's class. If only everyone else was half as efficient.
Peggy Rickaby

Every time I go on the Yoga Matters website I buy something, I think it's a combination of my ever growing passion for Yoga and some kind of subconscious pulse that emanates from your page and entices me to buy. I have to, I can't resist, I don't want to resist, I want to buy, buy, BUY!!!!!!! I just figured that a website that gets me this excited needs to be told.
Gareth Bawden